Frequently Asked Questions (FAQ)

How long does it take to DELIVER my order?

We deliver within 1 hour or less, depending on your location!

Is it possible for the pies to be delivered FROZEN?

Yes it is! Kindly text us if you have any special request and we will arrange it for you.

How long does it take to BAKE FROZEN PIES?

It will take around 1 hour. Allow to defrost for 25-30 mins then bake it in the oven at 160 degrees temperature for 25-30mins or until cheese is brownish. 

How long can FROZEN pies be kept?

Bake pies should be consumed within 3 days, and can last for about 1 month if frozen. 

Is your shop open on PUBLIC HOLIDAY?

Yes! Our operating hours are 10am – 11pm daily, including PH.

Can I order pies in ADVANCE?

Yes! You will able to choose you preferred delivery date & time at the order selection page. For any custom orders, kindly place order at least 3 days in advance.

What if my delivery is LATE?

There is an additional 60min grace period from the provided time slot, in considerations of unforeseen bad weather, road conditions and other external factor which are not within our control to mention additional cost for festive rate, extended locations (Tuas, Jurong Island, Sentosa) and peak hour time slots

What if I do not want REDELIVERY?

In the case where customers refuse to pay for redelivery after a failed delivery, only 50% of the order amount (excluding the delivery cost) will be refunded due to wastage of perishable goods/products.